Mobile Banking

How to Withdraw Money From Equity to Mpesa in 30secs


Equity bank has provided a simpler way for all customers to directly withdraw funds into their Mpesa. The process is made simple using Equitel mobile money. 

The Equitel is not the only option available to customers to withdraw money from their Equity bank account, there is the Equity bank internet banking option, Equity bank Mobile app money transfer including via the regular short USSD code

As a means to serve their customers with the best services, Equity Bank also makes it easy for their customers to withdraw money into Mpesa wallet using the Equity bank ATM machines nationwide.

How do I transfer money from Equity bank to Mpesa?

Follow the below steps to complete a transaction from Equity bank to Mpesa using Equitel sim toolkit:

  • From your Equitel Line, navigate to your sim toolkit and select the Equitel toolkit
  • tap on “My Money”
  • Select the End/Pay’ Option
  • Now right on your displayed screen select the account number you would like to withdraw from and press Okay
  • Proceed by selecting the “To Others” option and Select ‘Mpesa’ option
  • Input the Safaricom Mpesa phone number you would like to send the money to and then enter the amount of money you want to transfer.
  • Lastly, confirm the amount that you are sending including the number you’re sending it to and then provide your Equitel PIN and press okay to process the transaction.

Note: You’ll receive a confirmation message from Equity bank and Mpesa once the transaction is successful. If you are withdrawing to your own Mpesa, You will receive a Mpesa confirmation message.

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How to Transfer Money From Equity Bank to Mpesa Using Equity Mobile App

To withdraw money from your Equity bank to Mpesa using the Equity Mobile App

Step#1: Download and install the Equity Mobile App from the Playstore or Appstore

Step #2: Open the app and link to your account if you had not done so

Step #3: Open the Equity Bank Mobile App homepage

Step #4: Select Send to Mpesa Option

Step #5: Select the Mpesa number you wish to transfer the money to from the phone book or enter the number you wish to send the money to

Step #6: Enter the amount you wish to withdraw to Mpesa

Step #7:  Enter your Equity App banking PIN

Step #8: Enter the confirmation code sent to you via SMS to complete the transaction

Also, you will receive a Mpesa message with the amount you have withdrawn.

You will also receive a message from the equity bank confirming the withdrawal

How to Transfer Money From Equity Bank to Mpesa Using equity USSD code *247#

  1. Dial *247# right from your mobile phone
  2. Input the PIN for your bank account
  3. Follow the Eazzy 247 prompts and select the account to withdraw funds from
  4. Select withdraw option
  5. Select to Mpesa
  6. Enter the number you wish to withdraw to
  7. Enter the amount you wish to withdraw

Just like the two methods described above, you will also receive a Mpesa confirmation SMS with the money including an SMS from Equity bank confirming the withdrawal

How to Transfer Money From Equity Bank to Mpesa Using Internet banking

To get started using Equity internet banking to withdraw funds from your account, log into the Equity bank official website and register with Eazzy Online.

Once you create an account on the website and the system verifies your details to be correct, you will be able to withdraw money from your Equity bank account straight to Mpesa anywhere without the need of visiting Equity bank.

Equitel Charges to MPESA, Agent withdrawal charges, etc

When it comes to transactions like this – withdrawing from your Equity bank wallet, Equitel is the way to go. It is affordable and very straightforward to use. For example, it will cost you just shs.62 to transfer shs.50000 cash to any other bank account from Equitel.

Whereas, the same amount will cost you roughly Ksh. 105 from MPESA. Also, it will cost you a maximum of shs.44 to send between Ksh.11000, Mpesa charges can be as high as shs.97.

Equitel to MPESA Charges (and Airtel Money)

AmountEquitel Charge

Equity Agent ATM Withdrawal Charges

AmountAgent Charge

Equity Agent Deposit Charges


Equitel Charges for Other Services

ATM Application: VISA Or Master Card600
Bill payments30
Dormant Accounts reactivation200
Statement request (sent via Email)5
Balance enquiry via Equitel POSFree
School fees paymentFree
Rent paymentFree
Airtime purchaseFree

Equitel Charges to Other Banks via PESA Link


Equitel charges to send money to Your Equity bank account (RTGS)

AmountCustomer charges
1-30000030 per transaction

Equitel Calling & SMS Charges (across all networks)

Call Rate (per minute)SMS Rate (per SMS)

Note: the above fees may be subject to government taxes where applicable.

Equitel Customer care contacts

Equitel customer care contact: +254 0763 026 000 or +254 763 063 000.

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Oladoyin Falana

Oladoyin Falana, a graduate of OAU, is an SEO Specialist, and IT business developer. He is the owner and content editor of, a platform that focuses on providing information on career, recruitment updates, exams, and admission updates, including general (How-to) information.

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